Pelican water softener reviews

Hard water refers to high mineral content in your water, such as calcium and magnesium. These minerals can cause a variety of issues, including building up in the soap to make it less likely to lather or leaving behind a film on surfaces after they’ve been cleaned.

A water softener works by exchanging the minerals in hard water with sodium ions. This process is known as ion exchange. The sodium ions don’t have the same negative effect as the minerals do, so softened water is easier to use and doesn’t leave a film.

If you’re in the market for a new water softener, you may have come across the Pelican brand. In this article, we’ll take a look at the benefits and disadvantages of Pelican water systems so you can make an informed decision about whether they are the right choice for your household.

Is Pelican same as Pentair?

Is Pelican same as Pentair?

Pelican and Pentair used to be two different companies that manufactured water softeners. In 2019 Pentair acquired both Pelican and Aquion. Although both companies are owned and managed by the same people, Pentair and Pelican water systems are targeted toward different users.

Pelican water softeners are more expensive than Pentair water softeners, but they offer a higher quality product. Pentair water softeners are less expensive, but they offer a different quality than Pelican water softeners, but they still provide affordable and effective options.

Is Pelican water softener good?

Is Pelican water softener good?

The Pelican water softener is a salt-based water softener that uses ion exchange to remove hardness minerals from your water. The unit comes with a brine tank and requires regular maintenance, such as adding salt to the tank.

One advantage of the Pelican water softener is that it does not require electricity to operate, which can save you money on your energy bill. The unit is also compact, so it takes up less space than some other types of water softeners. Another benefit of the Pelican water softener is that it comes with a 10-year warranty, which is longer than the warranties offered by some other brands.

However, there are some drawbacks to the Pelican water softener. One downside is that it can be challenging to find replacement parts for the unit if something breaks. Additionally, the unit is not designed for homes with very hard water, so if you have extremely hard water, this may not be the best option for you.

How does Pelican water softener work?

Underground water supplies bring hard water because of the nature of the rock through which rainwater percolates as it filters down from the surface. Regions that are high in limestone, chalk, and gypsum usually have hard water in their groundwater reservoirs.

In contrast, regions where the predominant rock is granite, or another low-calcium stone have naturally soft water. Water can also become hard in areas where certain agricultural amendments, such as lime, are used in large quantities.

Sulfur content is another issue that can be treated as well. The obvious signs of too much sulfur in the water are a foul odor and water that is a brown or reddish color. This, too, can lead to corrosion or bacteria in your drinking water.

Water softeners work by removing minerals from hard water, making it easier for soap to lather and giving hair and fabrics a softer feel. The process for Pelicans salt-based ion exchange water softeners works like this:

Hard water enters the water softening unit and passes through a bed of resin beads. These beads are charged with sodium ions, which attract and bind to the hard water minerals through a process known as ion exchange. The softened water then flows out of the unit while the mineral-laden beads are flushed with a brine solution, which replenishes the sodium ions.

Pelican’s water softener alternatives, however, use an entirely different technology. Salt-free water softeners descale and condition your water so it leaves your pipes cleaner. They don’t soften the water at all; they’re not actual water softeners.

They work by altering the chemical structure of the mineral in the water so that minerals stick to each other, preventing solid deposits from building up in pipes and fixtures. They are generally more expensive than traditional salt-based water softeners but also require less maintenance.

How to install Pelican water softener?

How to install Pelican water softener?

Installing a water softener system

If you’re considering a Pelican water softener, you’ll want to know how to install it properly. Here’s a quick guide:

  • Start by disconnecting your water supply line from the main water supply.
  • Next, shut off the power to your Pelican water softener unit.
  • Then, disconnect the drain line from the drain valve and remove any brine tanks or mineral tanks that are attached.
  • Once all of those components are removed, you’ll be able to access the control panel. Remove the faceplate and take out the old control panel circuit board.
  • Install the new control panel circuit board and reattach the faceplate.
  • Reconnect the power supply and turn on the unit.
  • Finally, reconnect the water supply line and slowly open up the main water valve to avoid any sudden pressure changes that could damage your Pelican water softener unit.

Installing Pelican’s water softener alternatives is a little more complicated. If you wish to do it yourself, you should follow these steps:

Installing salt free water softeners

  • If you need to, cut the hose at an angle. Place the connection piece into the dirt or landscaping with its threads facing down. Make sure the o-ring is under one end of the corresponding connection piece. Use a connector fitting that is included in your kit to connect the water supply line to the o-ring under one end of the corresponding connection piece.
  • First, slide the O-ring over the protector fitting. Push it down to the first groove, making sure it’s not twisted. Now create a seal by tightening the nut on the ring. Finally, install the elbow connector with a split ring and silicone lube.
  • Be sure to use the supplied silicone grease on the O-rings before installing the bypass. Make sure it is oriented properly so that it will work with gravity. Once you’ve fully tightened the nuts and bolts, the bypass will move slightly. This is normal and working as intended. Remember to apply silicone grease to other connectors previously assembled, like those elbows in the valve.
  • Notice that the top of the valve is marked. Connect the cold water supply to the “Up Flow Inlet” side and place a bucket under it or send it down through the output port for drainage. Switch the bypass in the service position (open).
  • The first thing you will need to do is turn on the main water supply. Allow the Pelican System’s tank to fill with water, then close the line when clear water starts coming out of the outlet adapter. To flush the system, connect the outlet of your valve to a cold water supply for your home, which could be in-floor heating or pipes leading to other fixtures.
  • To ensure that your water system is working properly, it’s necessary to open up the faucets downstream from the system. Check for leaks and make any necessary repairs.

If this is too daunting for you to attempt on your own, you can always hire a qualified technician to install your Pelican water softener alternative for you.

Review of top three Pelican/ Pentair Models:

Water Filter & Pelican Water Softener Alternative Combo System (1-3 Bath) PSE1800-P

Symptoms of hard water problems include dry and itchy skin when you get out of the shower, soap scum and scale build-up on your appliances, and an early breakdown of water-using devices.

Water Filter & Pelican Water Softener Alternative Combo System (1-3 Bath) PSE1800-P

This house water system offers a salt-free option that effectively conditions water and also has the added benefit of removing chlorine from your water supply.

With this water filter and water softener combo system, you have a new standard for home water management in every room where your water flows. This easy-to-use and all-in-one house water filtration system reduces the chemical taste and odor of chlorine while reducing hard water effects.

Pentair recommends measuring the hardness level in your water before purchasing a salt-free softener alternative to be sure the Pelican technology is more effective than traditional options like salt pellets


  • The PSE1800-P does not require maintenance or salt
  • It doesn’t need electricity, saving costs on utilities. 
  • Zero waste water is generated.
  • The PSE1800-P is an easy-to-use and all-in-one system.
  • The unit is NSF and ANSI-certified.
  • It is durable and aesthetic with a stainless steel build.
  • It enables chlorine removal for water that tastes great and is odor free.


  • The PSE1800-P has a high initial cost.
  • It can only treat water up to 75 GPG
  • Not recommended for use with well water.

Water Filter & Pelican Water Softener Alternative Combo System + UV (4-6 Bathrooms) PSE2000-PUV-14-P

Water Filter & Pelican Water Softener Alternative Combo System + UV (4-6 Bathrooms) PSE2000-PUV-14-P

This whole house system for water treatment is designed for families that have four to six bathrooms. The chlorine- and scale-reducing components of your system help maintain safe, healthier water while the UV treatment eliminates any harmful contaminants. This system is both energy-efficient and simple to install.

When you purchase this whole house water system, you get lifetime support services included. Additionally, it comes with a pre-filter that catches loose dirt and debris before it can clog up your system. It also has UV capabilities for a chemical-free clean-up. All in all, you’ll get great-tasting water from every tap in your home.


  • PSE2000-PUV-14-P requires o maintenance.
  • It doesn’t need electricity, which saves costs on utility bills.
  • It doesn’t generate wastewater.
  • The unit is easy to use, and it is an all-in-one system.
  • The PSE2000-PUV-14-P is NSF and ANSI-certified.
  • It comes with a 5-year warranty.
  • It is a durable and aesthetic stainless steel build.
  • The device includes a pre-filter and activated carbon media.
  • It comes with a UV system for impurity-free drinking water that is safe to drink.
  • It can be used effectively for multiple water sources, including well water.


  • The PSE2000-PUV-14-P can be expensive.
  • The DIY installation is difficult.

Pelican Salt-Free Water Softener Alternative (4-6 Bathrooms) NS6-P

Pelican Salt-Free Water Softener Alternative (4-6 Bathrooms) NS6-P

If you have 4-6 bathrooms, this Pelican Salt-Free Water Softener is the best option. It’s a premium salt-free water conditioning solution that will keep your water clean and fresh.

Pentair recommends that you test your water hardness level before purchasing a salt-free water softener. One of the best options is the Pentair 16-Point Rapid Water Test, which can help you choose the best salt-free water softener to meet your needs.


  • The NS6-P requires zero maintenance.
  • The unit doesn’t use electricity, which saves costs on utility bills.
  • The NS6-P is an easy-to-use and all-in-one system.
  • It doesn’t generate wastewater. 
  • The unit is NSF and ANSI-certified.
  • It retains all the beneficial minerals.
  • The NS6-P comes with a 5-year warranty.
  • It has a durable and aesthetic stainless steel build.


  • The upfront cost may be high.
  • The NS6-P is not recommended for well water.
  • It does not remove mineral stains while washing.

Frequently Asked Questions:

1. Are pelican water softener alternatives worth it?

If you’re considering a pelican water softener alternative, there are a few things to keep in mind. First, pelican water softeners are among the most expensive on the market but also offer very high quality. Although Pelican’s water softener alternatives aren’t as common or reliable as salt-based water softeners, they have their merits.

Saltless systems can reduce the incidence of limescale build-up and even other chemicals found in your water supply. One great thing about saltless systems is that they don’t waste water like a conventional water softener system.

Saltless systems also tend to cost less and require less maintenance while still lasting at least ten years (which is the lifespan of a conventional water softener system). Another perk is the reduced probability of leaks, which can sometimes occur with conventional water softeners.

By upgrading your water system, you won’t have to spend money on maintenance since there won’t be any. That way, you can put the money toward something fun. Why not use that money for some new faucets? Or better yet, conditioner-free water? You’ll also get less of a slippery feel from conditioned water than you would with softened water.

One of the drawbacks of Pelican water softener alternatives is that they have a much higher initial cost. They are also effective only in certain circumstances. Generally, salt-free water softeners should not be used with well water. In addition, the type of contaminant in your water could also affect how your system operates.

Whether or not a Pelican water softener alternative depends on different factors, such as your budget, your daily water consumption, how hard your water is, and how many other impurities your water supply contains.

In the right context, these water softener alternatives can be extremely effective and save you a lot of money and time spent on maintenance in the long run. It is recommended to do your research to know if a Pelican water softener alternative is right for you.

2. How often to change carbon in PSE2000 Pelican water softener?

We recommend replacing your water softener filter every 3 to 6 months. The amount of time between filter replacements will vary depending on the mineral content in your water. If your water is especially hard or contains more impurities than normal, the more frequently you will need to replace the filter.

Replacing your softener carbon filter according to schedule ensures that any hard minerals in your water are removed and that you get clean and fresh drinking water at all times.

It is important to note that your Pelican water softener will not be operational for up to 48 hours after you change your carbon filter during the carbon soak process. Keep this in mind when you plan your carbon filter replacements for your water softener.

3. Where to buy Pelican water softener?

There are a few different places where you can buy a Pelican water softener. The first place to check is your local home improvement store. They should carry a variety of different brands and models of water softeners. If they don’t have what you’re looking for, you can always order it online. There are many different websites that sell Pelican water softeners, so you should be able to find one that has the model you’re looking for.

4. What service does Pelican water softener need?

As with any water softener, pelican water softener needs servicing from time to time. The most common service that pelican water softener needs, other than refilling salt in your brine tank, is descaling. Descaling removes the build-up of minerals on the internal parts of the water softener. This build-up can cause the water softener to work less efficiently and can eventually lead to damage.

Pelican water softeners have a descaling cycle built into their operation, so they will automatically descale themselves as needed. However, if you notice that your pelican water softener is not working as well as it used to, it may be time for a manual descaling.

It is a good practice to get your Pelican water softener serviced by a qualified technician on an annual basis, as this will ensure that your water softener lasts longer and can provide soft water for up to twenty years.

Salt-free water softeners, also known as water conditioners that Pelican provides as water softener alternatives, do not require a lot of maintenance. As such, they do not need annual servicing and also save you costs on labor and materials like salt.

5. How often to change carbon in Pelican water softener?

When you purchase carbon filters, you’re getting activated carbon made of porous substances. These particles attract organic material and allow it to pass through the carbon filter. When selecting a filter, aim for a model with a large surface area in order to increase the effectiveness of water filtering.

There are a couple of ways you can tell when your water filter needs to be changed. If you notice any of the following, it’s time to change it:


When active carbon filters get older, they will start to emit a foul odor that signifies it is time for a replacement.


If your water starts tasting different from what you are accustomed to, it is also an indicator that your carbon filter probably needs replacement.

The carbon in your pelican water softener will need to be changed every few months, depending on the amount of water you use and how many impurities are in your water supply. You can purchase replacement filters from your local home improvement store or online.


Overall, the Pelican Water Softener is a good option for those who are looking for an affordable and effective way to soften their water. The unit is easy to use and maintain and will reliably provide soft water for several years to come. You can find reviews of various models of water softeners here if you are considering purchasing one.

About The Author

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Judith— a passionate water treatment specialist — is a waste water management enthusiast, clean drinking water advocate, and someone with deep personal experience and knowledge about various water equipments. Her work was mentioned in countless notable water associations. Previously she was an editor at Water Alliance.